People seem to be really frustrated at both fedex and sony (and google) with regard to similar incidents. FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. Global’s Tomasia DaSilva has the … I have been going back and forth with them for some days now. FedEx Stolen Ammo, Brownells Terrible Customer Service. Fortunately, it was not tampered with. If there is an issue with a stolen package, contact FedEx at once. It is a likely explanation, but there is no way to verify that. I had a package get delivered to a completely different city than the destination city about a month ago. B. Benny. Here is the issue: I placed an order with Comcast. 3 comments . I ended up getting the item replaced thankfully, but it was a pain. However, this lady took 13 days to let us know of the missing package and even FedEx is not confident that the item can be trace by the driver. When a certain package takes a detour, LateShipment.com sends out an alert to the sender and the receiver. Dell sends through FEDEX and requires indirect signature. FedEx is very fast regarding its services. Other Talk - My neighbors strike again - 2nd FedEx package stolen! So unlikely that both drivers went to the wrong address. FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. I’m tempted to let this go to a claim based on the response the buyer got from his carrier. Jul 24, 2020 #52 I had an issue with FedEx … The truck was stolen in the 2900 block of South Galapago … Former FedEx Manager Pleads Guilty in Package Theft Scheme A former FedEx manager in Delaware is facing up to 15 years in prison after pleading guilty to … As far as FedEx knows, the package was snatched by neighborhood criminals. A user on Reddit shared such a horror story surrounding the recent "Zebra" Adidas Yeezy Boost 350 V2 restock, saying a FedEx driver merely pretended to deliver the shoes. We have been replacing lost packages to customers, but for the most part the customer always reports the missing package within 3 to 5 days. Platinum Supporting Member. They … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen. Press question mark to learn the rest of the keyboard shortcuts. More and more holiday shipping is conducted each year online. This wasn’t an expensive item, but what is my obligation here? A far cry from USPS or UPS. FedEx Truck Gets Stolen While Package is Being Delivered. Minuteman. Chances are your package was not stolen, but mis-delivered to someone on your street. This tool empowers you to request to have packages delivered to nearby locations instead of your porch. A place for discussion regarding anything FedEx. They said they will look into it, etc. A few months ago, I purchased the Neverfull MM from the LV site and was soooooo nervous when I realized that they used FedEx. A Texas man's surveillance camera catches someone allegedly taking a sweater for the man's son from the man's doorstep. We are always leary about leaving packages at apartments because they can easily be stolen and no one will notice. Generally, it does not take more than 5-7 business days to resolve a claim. I will never use Fedex again. FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. Go. If the shipper didn't require a signature and the packages were stolen from your house, then you can try calling the shipper and see if they will do anything. Imagine you have a package stolen from your porch (or a bike, or anything really). The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. So unless it happened prior to FedEx receiving the package, someone along the way is opening the package, stealing the phone, and taping the package … You can try to appeal the claim, but in my experience they’ll most likely deny it again. Proper Packaging GuidelinesHelp ensure that your packages arrive on time and in good condition with proper packaging, taping and labeling. They should send you a replacement item, but expect some hoops especially if you want it sent to the same address from where it was stolen. I kept calling FedEx and got really poor service. Each district has a security department that handles stolen packages. Man uses Facebook to find FedEx package allegedly stolen from doorstep. Fedex gives tracking information to me with a delivery date of 11/16; 11/16 update shows the unit is a state away. It is times like these that shows what companies one can really trust. You can track the status of your package online. In a video that’s now posted on YouTube and circulating around Reddit, the Grinch in a brown uniform drops off a parcel at Alverson’s door and then soon returns to nab the FedEx package. Federal Express Canada Corporation (FedEx… This helps you foresee a delay and handle it proactively. They only fund it if the item was delivered to the wrong address. 3/19/2018. That happened to me a few weeks ago with a neighbor's package. It is easy to use and tracks every package you send via major carriers like FedEx or UPS. Edit. FeaturesFind out what FedEx® Claims Online can do and learn about its features. I'm surprised Adidas didn't require a signature as most of their shipments do. They’re backed up. “He stole a total value of more than $120,000 worth of products from Verizon under the guise of his employment as a FedEx delivery driver,” he said. Find a Missing Package That Shows As Delivered. I’d been constantly looking for it everywhere, every floor. I called fedex and they said they escalated the case and i should expect a call. The driver stole the package (possible but not likely) 2.) See FedEx Express, Ground, Freight, and Custom Critical tracking services. Porch pirates are stepping up their game and just going for the whole truck instead of a package here and a package there. With FedEx Delivery Manager services, just choose to have your package delivered to one of 11,000 nearby secure locations. I just know that all I was doing was expecting a replacement device, and I had no saying in the choice of the courier and the delivery mechanism. I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. At least not by FedEx anyway. A report from August Home Inc found nearly 11 million U.S. homeowners have had a package stolen within the past year. One things for certain...I now completely understand why everyone hates fedex so much. So FedEx won't pay a claim if they were delivered correctly. 1. I ordered a Toshiba HD-A2 HD-DVD player from an online Here's a look at what really goes on behind those deliveries. FedEx is very fast regarding its services. 4. The manager was never even approached by a FedEx employee that day with my package. Adidas and Nike never require signatures which seems stupid to me. UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address.. Watch out for this hot package scam. Sorry, this post was deleted by the person who originally posted it. Thread starter 6AYoteHunter; Start date Mar 11, 2020; Forums. After speaking to several people in their Customer Service Dept and at the local distribution center, they have come to the conclusion that the package was stolen. Once we deliver them we just aren't responsible for what happens then. According to Nofziger, a common red flag for this sort of scam is an email address that doesn’t match the shipping notice in your original email from the company. 3.) Enter your FedEx tracking number, track by reference, obtain proof of delivery, or TCN. By using our Services or clicking I agree, you agree to our use of cookies. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery. Steps to follow when your package shows delivered, but you’ve not received it. So, I’ll look forward to this being resolved and will keep updating here. Sony and fedex’s customer services have both told me they start investigation and give me a call. The package was $60 for a 6lb box which is 3x more than USPS and UPS. And that if I dont hear back until wednesday, I should call sony, give them the case number, and inform them that fedex could not locate the package and ask for a replacement or refund. They denied my claim because I didn’t pay for signature confirmation and they were of no help to me. Lots of problems with delayed deliveries and bogus attempts. With stolen packages, you’ll probably need to consider other options like your homeowner or renter’s insurance, or additional third-party insurance. I checked even all the neighboring apartment complexes, and the leasing office, and it was not there and nobody had seen any packages. Each district has a security department that handles stolen packages. Messages 1,263. Messages 1,721. I had an item stolen by a FedEx driver once, so it does happen . It doesn’t excuse overpromising delivery speed, but they’re going as fast as they can. It is easy to use and tracks every package you send via major carriers like FedEx or UPS. Man uses Facebook to find FedEx package allegedly stolen from doorstep. Talked to them today and they said another package from Verizon was stolen yesterday from the same truck. So think about having all future packages be delivered to a local Fed Ex Office or Walgreens for you to be able to pick up with better hours or to have them held at the station where you can also get them. Call Fed Ex and have them investigate and do a driver follow up. When a certain package takes a detour, LateShipment.com sends out an alert to the sender and the receiver. A new survey has found the theft of packages from doorsteps or porches is a bigger problem than many Canadians believe or even know about. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. If you never received a confirmation email, or the text claims the package is a gift from an anonymous sender, call UPS, FedEx, or USPS directly to see if you’re being had. I did not. If the shipper (UPS or FedEx) has proof that the driver left the package at the house, usually in the form of the truck’s GPS, they won’t fund the claim. 1; 2; First Prev 2 of 2 Go to page. I was given a FedEx tracking number. Delivery Experience Management helps you stay ahead of lost or damaged packages with ease. This is much worse. If the package is stolen they will not fund the claim. Taking the package … wbig.iheart.com. As of January 2, the package is still not delivered. Delivery Experience Management helps you stay ahead of lost or damaged packages with ease. -package was stolen-package was taken by mistake by trash pickup-package was never delivered (which my grandma claims as she says there was never a truck, but I find it hard to believe as the details on the shipping site say where it was left etc.) All I know is that I put my trust in Sony, and whether they trusted FedEx or package insurance or anything else, “to us, it is delivered even if it is not actually delivered” is not a proper response. I hope they help me. I was also expecting another fedex package from adidas, and again i received notification that it was delivered at 1:30pm. This helps you foresee a delay and handle it proactively. I know I can call FedEx and Walmart, but I'm unsure of what I can do. First check with your apartment office as they may have been delivered there, but should have been scanned that way. Fedex called today, asked several questions and gave me a case number. Team Room. the driver was able to go back and retrieve the package and it will be here within the next few days . Packages containing more than 90 cellphones and an Apple Watch were taken from a FedEx … FedEx Delivery Manager. The driver really did drop it off at the wrong location and someone took it of their porch.. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. If you have any suggestions, please let me know. I heard from a friend of mine that something similar happened to the google phone she ordered, that was supposed to be delivered by fedex around the same time as mine. +Buyer:+ +The tracking system shows the package delivered on December 11th, but we did not receive it. Fedex ain't the only ones, almost all shipping companies have instances of theft, and considering the abnormal report of "lost" packages, it's logical to presume due to the nature of the product, it's being stolen. K. kafka Member. Not only are you upset that your package is gone, but you feel like someone stole from you. I was expecting a replacement pair of headphones from song worth $300 and while at work, i received the notification that it is delivered at 11:34am. FedEx is so short handed during the shipping crush of the pandemic that they’ve been renting out vans from local rental car places just to deliver packages. Fedex, was not really helpful. It’s not a front porch that attracts porch pirates. 188 views . I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. FedEx, like other large fleet operators, use telematics which allows for easily tracking the asset. Well, the first problem is that I am not certain if they are stolen. Good evening, On 3/12/2018 I ordered an Alienware 17 R4 laptop computer + expedited shipping (Order# ) from Dell's website.Today was the intended delivery date and have been tracking the package on the FEDEX app. All this time waiting, and in the end they just do this to me. CYPRESS, Texas — Package thefts are at an all-time high in 2020 because most people are shopping online. Fedex Delivery Manager is a free tool that allows recipients to see a list of all their incoming FedEx deliveries, get proactive tracking notifications via email or text, and choose from multiple delivery options—including redirecting packages to secure retail locations. The Bear Pit Prev. FedEx is claiming that I accepted and signed for a package. Also if your complex allows then have them sent there. - As many of you know, last year around this time I had a FedEx package that was left at my front door stolen. WATCH: A new survey by FedEx Canada shows a lot of Canadians have had their packages stolen off their porch or step. 3.3 How can I contact FedEx when my package isn’t delivered? FedEx drivers transport our important packages in record time, but even this job has secrets. I’m a Ph.D. Student, and this costed me around $350, which is too much. A report from August Home Inc found nearly 11 million U.S. homeowners have had a package stolen within the past year. Fed ex lost or stole my Xbox if no movement of ur package after four days you can contact the shipper for refund or replacement. The driver only knocks at the door and leaves the package. FedEx Truck Gets Stolen While Package is Being Delivered | BIG 100 | Doc Reno . … Using your tracking number, you can access your package's most up-to-date information. Fedex express is decent but ground and home are just temps & part timers who don't give a shit and you have more of a chance of getting your ps5 stolen. If the package is stolen they will not fund the claim. 2. Please let me know what do you think I should do? *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Does it show a pickup scan? I live in the 4th floor of a very safe building, me and my roommate have ordered many expensive stuff from amazon and one time they were there for 4 days and nobody stole them. As i said, i immediately contacted both of them when this happened. With convenient and secure package pickup nationwide at FedEx Office, Walgreens and other locations, you won’t have to worry about packages being stolen from your porch. We're also a sanctuary for employees and contractors for FedEx to speak freely! ——— UPDATE (ridiculous situation and nobody helps). Its absolutely ridiculous the cost and time they are taking. Dump not dumb. OverviewFind out how our claim process works. 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